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EverChain reduces consumer complaints by 90% for national lender

EverChain Reduces Consumer Complaints by 90% for National Lender

A major consumer lender who had historically sold nonperforming loans (NPLs) directly to an individual buyer was experiencing a high volume of consumer complaints on their sold accounts. The lender wanted to determine if selling their accounts via EverChain's Certified Network would decrease the volume of complaints, due to the extensive vetting and compliance oversight of its members.

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Michael Kraft Named EverChain CFO (9/2021)

REPOSTED FROM SEPTEMBER 2021

Michael Kraft joins EverChain as Chief Financial Officer.

Michael has over two decades of experience as a CFO and portfolio manager. He joins EverChain from Sunlight Financial, a solar fintech company, where he was Director of Finance leading the firm through its recent SPAC IPO. Prior to that, Mr. Kraft held positions in financial leadership at some of the top companies in the world including PwC, Goldman Sachs, Deutsche Postbank AG, WestLB AG, and ING Groep NV.

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Brooke Teal Joins EverChain (9/2021)

Brooke's Why: "I previously worked as an attorney representing debt buyers and lenders. Many of the cases I handled when litigating debt buyer cases had chain of title and media issues due to the traditional means of debt sale. I joined EverChain because the EverChain network and platform answered the problems I was seeing in the courtroom. I also firmly believed in EverChain’s mission to protect the consumer. It is extremely important for the customer experience to be positive throughout the entire life of the loan, especially at default; EverChain is the only means of debt sale to ensure that complete positive experience."

Brooke Teal joins EverChain as Vice President of Business Development 

Ms. Brooke Teal is the Vice President of Business Development at EverChain. She is responsible for leading the sales team as well as the assessment and development of new market opportunities.

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Brooke Teal featured on Receivables Roundtable

Receivables Roundtable EverChain: Puppies & Philanthropy

Take a break with Brooke! You’ll hear about everything from puppies to court litigation in this episode as Receivables Roundtable Founder, Adam Parks talks with Brooke Teal, Vice President of Business Development at EverChain, about how her creditors rights background as an attorney led to her current role. Hear about how she and the team give back to their communities and improve the debt cycle for consumers through increased compliance and account tracking.

You can view a recording of the episode and get all the details from Matthew and Daniel.

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Mike Walsh Joins Growing EverChain Team as AVP, Business Development

EverChain’s newest hire will round out the existing Business Development team, bringing nearly two decades of industry expertise

[Henderson, NV] February 7, 2022 – EverChain is pleased to announce the addition of Mike Walsh as AVP of Business Development. Mike is a seasoned sales and client services executive with nearly two decades of experience leading business development for companies in the Finance and Accounts Receivables Management (ARM) industries. 

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Debt Trader now part of EverChain

DebtTrader is Now EverChain RMS

DebtTrader is Now EverChain, A Complete Recovery Management Solution

EverChain Kicks Off 10th Anniversary with a New Brand, An Enhanced Offering, and Four Exceptional Senior Hires

[Henderson, NV] February 1, 2022 – DebtTrader, the industry's leading compliant and secure online debt marketplace, is now part of the EverChain family. Founded in 2012, the DebtTrader solution has become synonymous with innovation and compliance in the Accounts Receivables Management (ARM) industry over the last decade and will continue to play a central role in EverChain's new expanded 4.0 Recovery Management Solution (RMS) offering. EverChain plans to launch its enhanced RMS in early 2022.

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Why 67% of employees violate cybersecurity policies

Why Employees Violate Cybersecurity Policies

Harvard Business Review published an article on 1/20/22 by Clay Posey and Mindy Shoss titled Why Employees Violate Cybersecurity Policies. They explored why employees violate cybersecurity policies, and the results were quite interesting. Contrary to popular belief, their recent study suggests that “the vast majority of intentional policy breaches stem not from some malicious desire to cause harm, but rather, from the perception that following the rules would impede employees’ ability to get their work done effectively. The study further found that employees were more likely to violate policy on days when they were more stressed out, suggesting that high stress levels can reduce people’s tolerance for following rules that seem to get in the way of doing their jobs.”

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